Protect What Matters Most with Our Comprehensive Insurance Coverage Solutions!


We understand that life is full of uncertainties. That’s why we’re here to offer you peace of mind through our comprehensive insurance coverage options. Whether you’re safeguarding your family’s future, securing your assets, or ensuring financial stability, our range of insurance plans has you covered.

 

Tailored Solutions: Our experienced team of insurance experts is committed to providing you with personalized solutions that cater to your unique needs. From life insurance that secures your family’s financial future to property insurance that protects your valuable assets, we offer a diverse range of plans tailored just for you.

Financial Security: Life is unpredictable, but your financial future doesn’t have to be. With our insurance plans, you can build a safety net that ensures your loved ones are taken care of in any situation. We offer coverage that extends beyond the unexpected, providing you with the peace of mind you deserve.

Competitive Rates: We believe in making insurance accessible to everyone. Our competitive rates ensure that you get the coverage you need without breaking the bank. We are dedicated to offering affordable options without compromising on the quality of protection.

Exceptional Customer Service: Your satisfaction is our priority. Our dedicated customer service team is here to assist you every step of the way. Have questions about your policy or need to make a claim? We’re just a phone call away, ready to provide the support you need when you need it.

Call to Action:  Let us help you build a foundation of financial security and ensure that you can confidently face whatever life throws your way.

Don’t leave your future to chance – choose reliable, affordable, comprehensive insurance coverage!

 

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Call us Free – 0800822122

 
 

Woodward Insurance Brokers ltd (FSP5952549, trading as Woodward Insurance Brokers) holds a licence issued by the Financial Markets Authority to provide financial advice.

Nature and scope of the financial advice given.

Woodward Insurance Brokers Ltd provides advice to prospects and clients about their life and health insurances and fire and general insurances. 

We provide financial advice about products from a large range of providers.

  • you can find about more about these within the menu bar under Products / Providers.
  • The categories of products are:
    • Personal Insurance
      • Life Insurance – Untimely death /Terminal Illness  (lump sum and/or monthly Income)
        • Trauma Cover Suffering specified serious illnesses or Specific Events (Lump sum)
        • Suffering a permanent disability – TPD – unable to work ever again cover – (Lump sum)
        • Loss of income through sickness or disability (Income Protection – Loss of Earnings) (monthly Income)
        • Medical Insurance – Needing timely hospital or specialist treatment
        • Cancer Cover (Lump Sum)
        • Cancer Treatment and Investigation Cover
        • Funeral Cover
        • Redundancy Cover (monthly Income)
        • Debt protection
        Mortgage Repayment Insurance- (monthly Income)

    • Business
      • • Debt protection cover 
        • Business key person cover – Covering a key peroson for  (Death, trauma, total disablement), and disability covering to assist with providing a business with funds in thee event.
        • Shareholder protection insurance i.e. Shareholder buy out covers through Death or TPD.
        • Succession insurance i.e. farm or business succession through Death or TPD
      • Group insurance (Death, trauma, total disablement), disability, and medical
        cover.
    • Domestic Fire and General 
      • House and Contents
        • Rental Property Cover
        • Landlord’s Liability
        • Private Vehicle
        o Vehicle Loss of Use
        o Roadside Assistance
        o Glass Glover
        • Private Boat
        • Move in New Zealand
      • • Private boat, jet boat, jet ski
        • Jet Ski
        • Trailer
        • Motor bikes
        • Classic/vintage vehicles
        • Farm and Lifestyle Blocks
        • Domestic Cyber
        • Travel Insurance
      • Farm and Lifestyle Blocks
      • Domestic Cyber cover
      • Travel Insurance 
      • Construction Insurance
      • Renovation Insurance
    • Business/Commercial, Industrial, Public or Association
      • Business/commercial Vehicles •
      • Mobile Plant
      • Material Damage – Buildings, contents/plant/equipment, stock
      • Refrigerated Goods
      • Customers / Suppliers goods not otherwise insured
      • Machinery Breakdown Cover •
      • Business Interruption
        • Loss of rents, loss of profits, additional costs •
      • Business Interruption due to loss to Mobile Plant
      • Contract Works (domestic, commercial or civil works)
      • Public and Products Liability
        • Defective workmanship / property worked on cover
        • LBP Coverage
      • Statutory Liability
      • Employer’s liability
      • Carrier’s Liability
      • Cargo Insurance
      • Container liability
      • Design and certification Liability
      • Asbestos Liability
      • Environmental Liability
      • Office Bearer’s Liability (Body Corporate Liability)
      • Trustees Liability
      • Liability for Medical Malpractice
      • Trade Credit Insurance
      • Lawsafe
      • Terrorism
      • Taxation Investigation
      • Professional Indemnity
        • Negligent Act, error, or omission 
        • Civil
      • Cyber Cover and Liability
      • Management Liability
        • Directors and Officers
        • Fidelity or Crime
        • Internet Liability
        • Defence Costs
        • Employment disputes / employment practices liability
        • Workplace accident
      • Associations Liability
      • Travel Insurance
      • Consequential Loss
      • Information Technology – Tech Liability, civil
      • Bailees Liability (storage for reward)
      • Product Recall – Special cover for food and beverage business.
      • Boiler explosion
      • Clinical Trials
      • Defamation
      • Multi Year Construction Risk 
      • Seedsmen’s Liability
      • Structural Defects
      • Contaminated Products
      • Product Recall – Special i.e. food and beverage • Event Cover
    • Marine – Commerical 
      • Commercial Marine Hull
      • Marine gear and Liability
      • Ship repairer’s Liability / Marine repair
      • Boat Builders’ Cover
      • Private boat, jet boat, jet ski
      • Protection and Indemnity (P&I) Insurance
    • Aircraft
      • Aviation Hull and 3rd party liability
      • Aviation, Aviation care, custody or control, and Aviation Liability
      • Hangar keeper’s Liability

Any financial advice provided can only be as good as the information you have provided us about your needs, financial situation, or goals .

How we are Paid
Fees
Woodward Insurance Brokers LTD does not specifically charge fees, expenses or any other amount for
the financial advice provided to you however, we receive commission and have an invoice fee of
$5.75 for each invoice provided by us on fire and general type products. Fees may be charged for
additional services you wish us to provide. These will be mutually agreed on before services are
provided. Where brokerage commission is not allocated within a fire and general product, we will
charge a usual commission normally allocated on that type of product and will be presented as an
invoice fee added and combined with the $5.75 invoice fee together.
We believe electronic mailing is the best way to do business. This helps to save the planet and it
also shows a good paper trail for compliance.
Should someone want their documents posted, this adds additional compliance and costs, therefore we
will add a reasonable fee for the time it takes to add extra compliance along with the printing and
postage costs that we would not normally have to incur.

Commissions, Incentives and Conflicts of Interests
Woodward Insurance Brokers Ltd is paid in the form of a commission, brokerage commission, bonus
commission and/or FAP commission from insurance providers for polices we give advice and place
business, all members of our employees are paid by mostly salaries or wages and as such, do not
directly receive any commissions or brokerage commissions earned in the placing of insurance with
providers directly. Employees may receive a share of commission through bonus as part of their
remuneration package, however this is not limited through providing clients with any particular
insurance provider, these bonuses are designed to incentivise following a compliant process and to
provide good service to our customers.

The commissions Woodward Insurance Brokers receive are built into your policy premiums.

At times, we may share a split of commissions with another broker or adviser who has knowledge or
contacts that will serve your needs best. We also may share a percentage of the commission or
brokerage commission with self-employed contractor(s) who provides services for us or through us.
Endeavours will take place to manage the process of advice to customers to make
sure advice is of a compliant level and we are obtaining good customer outcomes.

Limitations on our Advice
Kane is a qualified insurance adviser and broker who and can give advice regarding both Life Risk
Covers and Fire and General Insurances. Dawn is qualified to give advice about Life and Health insurance.

Brody, Melissa, and Alayne are qualified to give advice on fire and general products.

We all work as a team includng support staff on insurance cases.

We are not qualified to give advice on taxes, mortgages,legal matters, or investments.

We are also unable to give advice on the following:
• Securities
• any estate or interest in land
• a futures contract

As such, it is recommended that you obtain advice from a lawyer for legal matters, investment
adviser for investment advice and an accountant for tax advice before you make any decisions
pertaining to these areas.

We also have staff that can give advice about insurance.

Our Duties and Obligations to you
Under the Financial Markets Conduct Act 2013, I am bound to fulfil a number of duties to you, the
client.

– To put your interests first and to only recommend products most suitable for you.
– To ensure you understand what sort of advice you will receive from us, and that this advice may
be limited before giving it to you.
– To exercise the same care, diligence and skill that any prudent adviser would in the same
circumstances.
– To meet the relevant competence standards and comply with continuing professional development
requirements in the code of professional conduct.
– To treat you fairly, to act with integrity, to give suitable financial advice, to ensure you
understand this advice and to protect the privacy of your information.

Complaints Policy and Conflict Resolution
If you have a problem, concern, or complaint about any part of my service, please tell me so that I
can try to fix the problem. It is our intention to offer you the very best service we are able and
will do our best to try to resolve any complaints received as quickly as possible.

Should you be dissatisfied with our financial advice services and wish to make a complaint, please
contact us on 0800 122 822, email us at admin@woodwardinsurances.co.nz , or in writing addressed to
‘The Manager’, P.O. Box 8012, Invercargill 9845 as soon as practicably possible. We will
acknowledge your complaint in writing and advise you on the steps being taken to resolve the issue.
We will try to resolve your complaint quickly and fairly, however, should we be unable to attend to
your complaint in 2 working days we will advise you of this and endeavour to resolve the matter
within 10 working days of receipt.

If you remain dissatisfied, you have the right to refer your complaint to our external complaints
provider, Financial Services Complaints Limited (FSCL) for further consideration and/or
adjudication. My FSCL membership number is 2180. This service is free.
They can be contacted at:

Financial Services Complaints Limited (FSCL)

Phone: Free Phone within NZ 0800 347 257
From overseas +64 4 472 3725

Email: info@fscl.org.nz
Website: http://fscl.org.nz 

Postal Address: Financial Services Complaints Limited, P. O. Box5967, Lambton Quay, Wellington,
6140

The Code of Conduct standards can be read here: https://www.fma.govt.nz/assets/assets/code-of-professional-conduct-for-financial-advice-services.pdf.

we understand that life is full of uncertainties. That’s why we’re here to offer you peace of mind through our comprehensive insurance coverage. Whether you’re safeguarding your family’s future, securing your assets, or ensuring financial stability, our range of insurance plans has you covered.